the terms and conditions and warranty policies for Obairawo Engineering Company’s products:
Manufacturing Duration:
- 250W – 1kVA fuelless generator: 2 weeks
- 2kVA – 15kVA: 3 weeks
- 20kVA – 100kVA: 4 weeks
- 150kVA – 1 megawatt: 2 months
Delivery and Installation:
- Free delivery in Lagos state
- Delivery to other states: price varies based on distance and logistics factors (best prices guaranteed)
- Free installation in Lagos state
- Installation outside Lagos: token payment for engineer’s movement, feeding, and accommodation
please note that in both Lagos State and outside Lagos State, customers will be responsible for installation Materials
Warranty Policy:
- 150W – 4kVA: 1-year warranty
- 5kVA – 100kVA: 2-year warranty
- 150kVA – 1 megawatt: 3-year warranty
- Pressing iron energy saver device: 30-day warranty
- Other energy saver devices: 6-month warranty
Warranty Conditions:
- Warranty activates when product issues arise due to:
- Factory error or failed components
- Irregular performance within the warranty period
- Warranty does not cover:
- Customer tampering or misuse
- Human error or mismanagement
- Overloading the product above rated capacity
Additional Information:
- Warranty only covers repairs and maintenance due to factory errors or component failure.
- Customers are responsible for payment of repairs and maintenance after the warranty period.
- Proper use and maintenance are essential to ensure product longevity.
- Please contact our customer support for any questions or concerns and moreover always visit obairawoengineering.com for any possible updates about our product price and product upgrades, thanks for your time.
